Cookie Policy
Understanding how sarenthilva uses tracking technologies to improve your experience and deliver better financial recovery guidance
At sarenthilva, we believe in being upfront about how we collect and use information. This policy explains what tracking technologies we use on sarenthilva.com, why we use them, and how you can manage your preferences.
We're not trying to be sneaky here. Cookies help us remember your preferences, understand which resources are most helpful, and make sure the site works properly when you visit. Think of them as helpful notes the website takes to serve you better next time.
What Are Cookies Anyway?
Cookies are small text files stored on your device when you visit websites. They're not programs and can't carry viruses. They simply store information about your visit and preferences.
We also use similar technologies like web beacons, pixels, and local storage. These all serve the same basic purpose: helping the site remember things about your visits and preferences.
When you first land on sarenthilva.com, your browser receives these small files. On subsequent visits, the site can read them to recall your settings or understand your browsing patterns. It's a conversation between your browser and our servers.
Types of Tracking We Use
Essential Operations
These keep the site functioning. Without them, you wouldn't be able to navigate properly, access secure areas, or submit forms. They remember your session as you move between pages.
For example, when you're filling out our contact form, essential cookies ensure your information doesn't disappear if you click to another page and come back. We can't really turn these off without breaking the site.
Functional Preferences
These remember your choices and settings. If you've set particular preferences on the site, functional cookies make sure we remember them for next time.
They might store things like your preferred contact method or which educational resources you've already viewed. This saves you from having to reset everything each visit.
Performance Analytics
We use these to understand how visitors interact with sarenthilva.com. Which pages get the most attention? Where do people spend time? What content helps them most?
This data is aggregated and anonymized. We're not tracking individual people's movements, but rather looking at overall patterns. If we notice everyone struggling to find our learning program information, that tells us we need to make it more accessible.
Marketing Communications
These help us show relevant information to people who've visited our site before. If you've looked at our financial recovery resources, we might show you related content when you're browsing elsewhere.
They also help us understand which of our outreach efforts are actually working. If nobody's engaging with a particular type of content, we can adjust our approach.
Here's something worth knowing: We don't sell your browsing data to third parties. The information we collect through cookies stays within our systems and is used solely to improve our services and communicate more effectively with people interested in financial recovery.
How This Actually Helps You
Beyond the technical explanations, here's what tracking technologies do in practice:
- When you return to our site, we can show you resources relevant to what you were exploring last time instead of starting from scratch
- If you start filling out our contact form but get interrupted, we can help you pick up where you left off
- We can identify which educational content is most helpful and create more of it
- The site loads faster because we can store certain elements locally on your device
- We can see if our learning program information is clear or if people are getting confused
- Security features work properly to protect your information when you submit forms
- We can spot technical issues before they affect too many visitors
Taking Control of Your Settings
You're not stuck with our cookie choices. Every modern browser lets you manage these settings. Some people prefer to block all tracking, while others are fine with functional cookies but want to disable marketing ones.
Here's how to adjust things in common browsers:
Chrome
Settings → Privacy and security → Cookies and other site data. You can block all cookies, block third-party cookies, or clear cookies from specific time periods.
Firefox
Settings → Privacy & Security → Cookies and Site Data. Firefox offers standard, strict, and custom protection levels with detailed controls.
Safari
Preferences → Privacy → Manage Website Data. Safari defaults to blocking most third-party cookies and offers intelligent tracking prevention.
Edge
Settings → Privacy, search, and services → Cookies and site permissions. Edge provides balanced, strict, and custom prevention options.
Keep in mind that blocking all cookies might prevent some site features from working properly. If you're having issues after changing cookie settings, that might be why.
How Long We Keep This Information
Different cookies stick around for different amounts of time:
You can clear cookies manually at any time through your browser settings. This resets everything and the site will treat you as a new visitor on your next trip.
Third-Party Services
We work with some external services that place their own cookies when you visit our site. These include analytics platforms that help us understand site performance and communication tools that let us reach people interested in our educational programs.
These third parties have their own privacy policies governing how they use cookies. While we choose partners carefully, we don't control their tracking practices directly. You can typically opt out of third-party advertising cookies through industry opt-out programs or browser settings.
We review our cookie usage regularly to make sure we're only collecting what's genuinely useful. If we decide to use tracking technologies in new ways, we'll update this policy and let you know.
Technology changes quickly. What we're doing in 2025 might look different from what we were doing last year. But our commitment to transparency stays constant.
Questions about how we use cookies or tracking technologies? Want to know more about what information we collect?
Contact us at help@sarenthilva.com or call +61 7 5495 4284
You can also write to us at Cooleman Crt 13 Whitney Pl, Weston Creek, ACT, 2611, Australia
Last updated: March 2025